To report a damaged tree or one needing maintenance, please submit a log it / fix it form. Our team will conduct an inspection.

Submit Log It / Fix It Form

 

Damage Relating to Tree or Branch Failure

Trees can be affected by their environment. They may fail, especially in severe weather. The causes of such failures aren't always clear. They might involve factors like soil saturation or prior construction.

If a tree fails and damages your property, we advise contacting your insurance provider, regardless of the tree's location.

Note that the Council is unlikely to be liable for compensation in cases involving:

• Natural shedding: trees shed leaves, branches, and debris as part of their life cycle, which is beyond our control.

• ​Weather-induced damage: we cannot be held responsible for damage caused by uncontrollable weather events.