Street lighting is a vital service provided by Ausgrid for the safety of pedestrians and drivers within our community.

Report a Streetlight Fault 

Please report all problems with street lighting to Ausgrid by either calling the 24-hour contact centre on 1800 044 808 or entering details of the problem online. 

You will need to provide: 

• The location of the faulty streetlight by providing the nearest building number, street name and the nearest cross street to where the fault is located 

• The streetlight pole number, which consists of two letters and five numbers (for example AB 12345) and is located at eye level on the pole

• Any other relevant information that will assist in the repair work such as number of lights out or noting nearby landmarks.

For all other street lighting matters, please contact us.