Report a missed collection or bin problem
If your bin has been missed, is damaged, lost, or stolen, you can contact us:
We are here to help keep your waste services running smoothly.
What is my bin collection day or schedule?
Search your address on the Bin Collection Day Finder or call the Waste Hotline on 1800 079 390.
What bins should I have?
Council bin collection services are not provided automatically to commercial properties in the Georges River area. Services are paid for through a commercial rates account with Georges River Council.
For the most accurate information, property owners should inspect their on-site bins and verify the details against the waste charges listed on their rates notice.
For all enquiries relating to your bin entitlements, and/or fees and charges for waste services, send an email to Council: mail@georgesriver.nsw.gov.au.
Requesting commercial bin services
To request new, additional bins or to cancel Council bin services, complete the form below.
Waste Services Application Form
Please note: Only the property owner or a managing agent on behalf of the owner can submit this form (Fees and Charges apply).Tenants must request Council waste services through their managing agent or engage with a suitable private waste contractor of their choosing.
Commercial waste service options
Commercial properties requesting a Council waste service(s) have the following options:
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240L Commercial General waste bin(s) – collected once weekly OR twice weekly.
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240L Commercial Recycling bin(s) – collected once weekly OR twice weekly.
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1100L Commercial General waste bin(s) – collected once weekly OR twice weekly.
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1100L Commercial Recycling bin(s) – collected once weekly OR twice weekly.
Please note: Garden organic services are not available to commercial properties.
Collections can be offered either as once OR twice weekly for each waste stream upon request. Council will nominate the collection day(s) upon processing of this application form. Council does not offer Commercial properties with the choice of days or collection schedules due to limited capacity. The Council commercial waste service is limited and may not suit the needs of every business.
Commercial waste service fees and charges
Council’s Fees and Charges have been adopted for 2026/27. The fees and charges relating to commercial waste services are highlighted as follows:
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Commercial Waste Management Services
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Fees/charges
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Commercial general waste bin service (240L) - once weekly
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$722.00
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Commercial general waste bin service (1100L) - once weekly
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$3004.00
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Commercial recycling bin service (240L) - once weekly
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$364.00
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Commercial recycling bin service (1100L) - once weekly
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$1550.00
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Commercial general waste bin service (240L) - twice weekly
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$1444.00
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Commercial general waste bin service (1100L) - twice weekly
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$6009.00
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Commercial recycling bin service (240L) - twice weekly
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$728.00
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Commercial recycling bin service (1100L) - twice weekly
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$3100.00
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| Change of Service (bins) Administration Fee |
$23.50 |
The Fees and Charges are issued by Council (under the Local Government Act 1993) relevant to the waste management services requested or utilised at any given property.
Commercial Waste FAQs and Resources
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>Engaging a suitable waste contractor
Each commercial property within the Georges River LGA should engage a suitable waste collection contractor.
Council commercial waste services are limited and may not suit the needs of every business.
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>Free Bin Trim Program
The Bin Trim Program offers your business a free Bin Trim waste assessment, report, and action plan. Bin Trim can help you find out what wastes your business is generating. It can also suggest ways to improve your waste practices.
This can provide benefits to your business including:
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Saving money on waste management costs.
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Increasing recycling and recovering valuable resources.
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Reducing the impact on the environment from sending waste to landfill.
Find out more about the Bin Trim Program
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>FOGO requirements (Food Organics and Garden Organics) for businesses
The NSW Parliament has passed legislation to mandate Food Organics and Garden Organics (FOGO) collection services to be introduced:
Georges River Council is committed to meeting the NSW EPA (Environmental Protection Agency) FOGO mandate to provide FOGO services to households by 2030. Council will keep the community updated as plans progress.
At this stage, Council does not plan to roll out FOGO in the next 2–3 years due to existing waste management contracts, and the current limited availability of processing facilities across NSW. It’s important that councils stagger their implementation to ensure there is sufficient market capacity to process FOGO material.
I'm a business, what do I need to do to prepare?
Council currently does not provide Food Organics (FO) or FOGO services to businesses or residential properties.
If your premises is required to have a FOGO service, you must engage with a private waste contractor for a FOGO service.
See EPA NSW Business Food Waste for more information and resources.
When do I need a FOGO service?
Relevant food-related facilities where food or drink is prepared or provided (such as supermarkets, accommodation, licenced venues, and institutional facilities), and other premises as prescribed by regulation.
If your premises falls into this category and meets the waste capacity thresholds below, you must comply with the mandate by the applicable dates.
| Date |
Weekly General Waste Capacity |
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From 1 July 2026 |
- ≥ six 660L bins, or
- ≥ 16 x 240L bins, or
- Any combination of bin sizes totalling ≥ 3,960L in capacity.
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From 1 July 2028 |
- ≥ three 660L bins, or
- ≥ 8 x 240L bins, or
- Any combination of bin sizes totalling ≥ 1,980L in capacity.
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From 1 July 2030 |
- ≥ one 660L bin, or
- ≥ three 240L bins, or
- Any combination of bins sizes totalling ≥ 720L in capacity.
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More information
For more information visit the NSW EPA's FOGO webpage or contact the NSW Environment Line on 131 555 or info@epa.nsw.gov.au.
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>Bin storage and collection requirements
To ensure your bins are collected efficiently and safely, please follow these requirements:
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The bin lid opening must face the street.
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Ensure your bin(s) are at least:
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1 metre away from parked cars, poles or trees.
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3 metres clear from overhead lines or wires.
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30 centimetres apart from other bins.
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Keep bin lid(s) closed.
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Bins must not contain incorrect items (contamination).
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Two-wheeled bins must weigh under 70kg.
Note: Failure to follow these guidelines may result in your bin(s) not being collected.
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>What goes in my general waste bin
Only the following items can be placed in your general waste bin:
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Soft plastics, plastic bags, cling wrap, plastic wrappers, bubble wrap.
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Food scraps.
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Polystyrene and foam.
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Broken glass (wrapped in paper).
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Ceramics.
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Nappies and sanitary products.
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Pet waste.
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Clothing or shoes if unable to donate or upcycle.
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Other small household items such as toys (no batteries), stationery, decorations, kitchenware etc.
Still unsure? Check out Recycle Mate to search through or PlanetArk's Recycling Near You directory for businesses and workplaces.
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>What goes in my recycle bin?
Only the following items can be placed in your recycling bin:
Paper and Cardboard
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Paper (not shredded, not tissues and wipes) such as: envelopes, pamphlets, office paper, magazines, newspapers, wrapping paper (not foil, glitter or plastic-coated).
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Cardboard (empty, no soft plastic film or coating) such as: cereal boxes (remove plastic bag), egg cartons, empty pizza boxes, cardboard packaging or boxes (flatten), toilet rolls (roll only).
Rigid Plastic Packaging
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Rigid plastic bottles (empty) such as: soft drink, water, milk (leave lids on), shampoo, detergent and cleaning product bottles.
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Rigid plastic containers (empty) such as: margarine, yoghurt, ice cream and food tubs, meat trays (not foam) and fruit punnets.
Glass Bottles and Jars
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Glass food and beverage bottles (empty) such as: oil, vinegar, wine, beer and soft drink (leave lids on).
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Glass food jars (empty) such as: sauce, condiment, spreads, spice, pickle and jam jars.
Aluminium and Steel Packaging
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Steel packaging (empty) such as: food or drink tins and cans like tuna tins, vegetable cans, biscuit tins, milk formula tins.
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Aluminium and steel aerosol spray cans (empty) such as: spray cooking oil, deodorant spray, air freshener, bug and hair spray (no compressed gas canisters such as propane, butane or nitrous oxide).
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Aluminium packaging (empty) such as: drink cans, foil trays and aluminium foil (scrunched into balls).
Still unsure? Check out Recycle Mate to search through or PlanetArk's Recycling Near You directory for businesses and workplaces.
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>Non-compliant and contamination of bins
A non-collection notice (sticker) may be applied, if a bin is not able to be collected due to the bin being: too heavy, overflowing or heavily contaminated with incorrect items.
Please ensure the bin meets council guidelines and call the Waste Hotline on 1800 079 390 to arrange collection of your bin once the issue is resolved.
If you would like to request further assistance regarding bin contamination and the bin tagging program, you can lodge a “Bin - contamination and inspection” request on Log It/Fix It.
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>How to dispose of bulky waste
Council does not provide commercial properties with kerbside collections for bulky items or access to the E-waste Drop-Off or Household Chemical Clean Out events. These are for residential properties only.
You can search through or PlanetArk's Recycling Near You directory to find businesses that accept materials for recycling or search online to seek a suitable waste contractor or skip bin service.
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>Illegal dumping
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