The bin replacement program will see current Council-issued mobile bins (red-lidded general waste, yellow-lidded recycling and green-lidded garden organics bins) removed, and new replacement bins delivered. The bins delivered will largely be the same, in that they will still be a red lidded general bins, yellow lidded recycling and green lidded garden organics bins. The bin bodies on the new bins will be black as they contain recycled content.
 
The number and size of the new bins delivered will be consistent with the Fees and Charges being paid for by each property, through the Rates Account.

All rateable residential, commercial, or non-rateable properties currently entitled to bins under their Council waste collection service will have their bins replaced.
 
If one or more of your current bins already have a black bin body, they will still be replaced. The number and size of the new bins delivered will be consistent with the Fees and Charges being paid for by each property, through the Rates Account.

The bin replacement program will occur across the Georges River from late March to July 2025.

Residents using Council’s Waste Service will receive an information flyer in their letter boxes about 2–6 weeks before the delivery of new bins in their street.

Specific instruction tags will be attached to the newly delivered bins. These will provide the community with specific information about how and when their old bins will be removed.

Key Objectives of the Bin Replacement Program:

• Remove ageing bins that are prone to damage. The average lifespan of a bin is approximately 7 years.

• Improve efficiency by replacing bins in bulk, reducing the need for ongoing maintenance of ageing bins.

• Ensure consistency across Georges River by providing standard-sized bins with matching parts, correct logos, clear education signage (on the bin lid) and made from recycled content.​

• The number and size of the new bins delivered will be consistent with the Fees and Charges being paid for by each property through the Rates Account, ensuring a fair and consistent service across the local government area. 

Features of the New Bins:

• All bins will feature a consistent Georges River Council logo.

• Educational messaging will be stamped on bin lids to reflect the services provided and ensure the community put the correct item in the correct bin.

• The new bins are made from up to 80% recycled materials. The bin bodies will be black in colour.

• Bin sizes will be stamped under the lid, on the bin lip for two-wheeled bins, to assist the community with understanding their bin sizes.

• Each bin will have an address sticker on the side, linked to its serial number. This will help residents identify their bin upon delivery and in the long-term, preventing lost or stolen bins. 

The bin replacement process will take place in stages during late March to July 2025. Keep an eye out for information in your letterbox. 

• Information flyers in letterboxes will be provided to properties utilising Council’s Waste Services in the 2-6 weeks before delivery of new bins.

• Specific instruction bin tags will be attached the newly delivered bins with instructions for how and when old bins will be removed. 
   

Single-unit dwellings or units with individual bin services

Below is a summary of the stages of the bin replacement program at single-unit dwellings or units with individual bin services. Click the links to find out more: 

• Information flyers delivered. About 2–6 weeks before new bins are delivered, residents will receive a notification flyer in their letterbox. 

• ​​​New bins delivered. ​New bins will be delivered to the kerbside next to your property. New bins have specific instruction tags attached and an address sticker on the side of the bin to help residents correctly identify their new bins. 

• Old bins emptied and removed. Old bins should be placed on the kerbside the night before your bin collection day, over the next fortnight (after your new bins are delivered). Each time old bins are emptied, leave the old bins on the kerbside and don’t use them! They will be removed in the following 1-3 days. Start using your new bins once the old ones are removed.

• Back to Normal. Old bins will all be removed and residents will continue to use their new bins (black bin bodies). 
   

Commercial bin services

Below is a summary of the stages of the bin replacement program at properties with commercial waste services. Click the links to find out more: 

• Information flyers delivered. About 2–6 weeks before new bins are delivered, businesses will receive a notification flyer in their letterbox. 

• ​​​New bins delivered. ​New bins will be delivered to the kerbside next to your business. New bins have specific instruction tags attached and an address sticker on the side of the bin to help businesses correctly identify their new bins. 

• Old bins emptied and removed. Old bins should be placed on the kerbside the night before your usual bin collection day. Each time old bins are emptied, leave the old bins on the kerbside and don’t use them! They will be removed in the following 1-3 days. Start using your new bins once the old ones are removed.

• Back to Normal. Old bins will all be removed and businesses will continue to use their new bins (black bin bodies). 
   

Multi-unit developments with shared bin services

If you live in multi-unit dwelling with shared bin services, the strata or property manager will receive notification prior to the bin replacements occurring at your property.

• New bins delivered. New bins will be delivered to the property a day before or on the day that bins are usually emptied.  New bins should be placed onto private property, or if there is limited on-site storage, bins may be placed as close as possible to the property boundary. The size and number of new bins delivered will reflect the standard waste allocation for that property inline the bin collection schedule. 

• Old bins emptied and removed. All old bins should be presented to be emptied, and then left on the kerbside to be removed, this will occur on the day of bin collection or 1-2 days after. Old bins should not be placed back onto private property following the delivery of new bins – they need to be made available for removal. Old bins will not be serviced in the weeks following the bin replacement program. 

• Back to Normal. Old bins removed and replaced with all new bins. 

Strata Managers may need to notify cleaners or maintenance staff of the bin replacement program. If the property is on a Wheel Out Wheel Back service provided by Council’s Waste Collection Contractor, this will be performed by staff.  

Start using your new bins once the old bins are emptied, left on the kerbside and removed.

The old or existing bins will be removed and used to make the new bins (black bin body). It is important that all old bins are presented by the community, so they can be used to manufacture the new bins.

No, this is a Council-wide initiative.

The replacement program for maximum efficiency of bulk deliveries will replace all your current bins, even if they’re not that old, as this will help reduce maintenance costs in the long run. 
 
Newly delivered bins will have address stickers and serial numbers associated with the address. Bins that don't have this information will not be collected after the bin replacement program, so don't keep them! 

Missed removal of old bins
If you still have any old bins two weeks after receiving your new bins, please place any remaining empty old bins on the kerbside for removal (upside down if possible) during the third week. Additional street sweeps will be conducted to recover old bins.

If your old bins remain for four or more weeks after the initial new bin delivery, please contact the Waste Hotline on 1800 079 390 and place the empty bins on the kerbside (upside down if possible) for removal usually within 1-3 business days. Please note delays may occur due to the high volume of bin deliveries and removals across Georges River during the replacement program.

If you have no available kerbside space and must place the bins on the footpath, please let the Waste Hotline know when you call, so as to prioritise the bin removal. We appreciate your patience and understanding during this transition.
 

Missed delivery of new bins
The bin replacement program will run from March - July 2025. Please contact the Waste Hotline on 1800 079 390 to confirm if your new bins were delivered, or for any assistance. 

New bins will be delivered that reflect the bin entitlements and Fees and Charges levied upon the Rates Account for each property. If you receive bins that do not match your bin entitlements please see the 'I think I have been delivered the wrong size or number of bins. What do I do?' tab. 

Single unit dwellings and multi-unit dwellings with individual bin services
For single-unit properties, with a standard domestic waste charge you will receive the following as standard. For more information see the Bin Services webpage. 

Multi-Unit Dwellings (shared bin services)
For multi-unit dwellings with shared bin services. The new bins delivered will be based on a limit of 120L of general waste and 120L of recycling waste per dwelling or unit per week. This is the same standard bin allocation that remains throughout the Georges River area. 

For more information see the Strata and Unit Development webpage. 

Commercial properties
The number and type of Council bin(s) allocated to commercial properties are inline with the Commercial Waste Fees and Charges paid through the property Rates Account. If you require changes to Council bin services please consult the Property Owner or Property Manager, who can request a change to the Fees & Charges (more or less bins). 

For more information see the Commercial Waste Service webpage. 

Single-unit dwellings and multi-unit dwellings with individual bin services

1. Check Around Your Property: Make sure to look around the delivery point for your new bins.

2. Compare with Your Rates Notice: Check the new bins on-site and compare them with the waste charge details on your rates notice. If you're a tenant, please contact the Owner or Managing Agent to confirm your waste services. For more information on bin allocations and residential waste charges, visit the Bin Services page.

3. Request Changes if Needed: If the new bins delivered don't match your waste charge details and you need changes to your bin allocation (additional, change, or cancellation of new bins), the Owner or Managing Agent can complete the Waste Services Application Form.

Commercial properties

Repeat instructions as above for single-unit dwellings. For more information on bin allocations and commercial waste charges, visit the Commercial Waste Services page.

Multi-unit dwellings developments with shared bin services

You might notice that the size or number of shared bins delivered is different from what you had before. This is because the bin replacement program is aligning waste services to a standard rate of 120L for general waste and 120L for recycling per unit per week, which is the standard throughout Georges River.

Shared bin services are collected more frequently (as below) following bin day and schedule changes that commenced following Sunday 2 March 2025. 

_{*Number and size of bins provided based on conversion of waste generation rate of 120L of general waste and 120L of recycling per unit and suitability to store and transport specific size bins on-site.}
 

For most multi-unit developments with under 30 units, the ratio of standard ratio of shared 240L bins are:

For more information on bin service category and bin allocations refer to the Strata Managers and Unit Development page. 

​The improved waste collection services affects everyone in Georges River community in some way, even if you are not on a Council bin service. 

Bin collection day and service changes will specifically impact all rateable residential, non-rateable or commercial properties with Council waste service charges. 

Council's waste services includes but is not limited to:

• Bin collection and repair services.

• Bulky Waste Collection services.

• Waste disposal and processing.

• Community recycling drop off events such as Household Chemical CleanOut and E-Waste Drop Off.

• Park and litter bin services.

• Illegal dumping and hazardous waste collection services.

All rateable residential properties in the Local Government Area must pay a domestic waste management charge set by the Council under the Local Government Act 1993. For more information see our Bin Services page. 
 
The waste charge includes but is not limited to:

• Bin collection and repair services.

• Bulky Waste Collection services.

• Waste disposal and processing.

• Community recycling drop off events such as Household Chemical CleanOut and E-Waste Drop Off.

• Park and litter bin services.

• Illegal dumping and hazardous waste collection services.

Commercial properties are not automatically provided Council bin services. Bin services are paid for through a commercial rates account with Georges River Council. See the Commercial Waste Services page for more details.

The new waste contract is delivering services during the 2024/25 financial year. It will be at an increased cost to Council, but a better community service is expected as a result. There are a number of benefits as follows:

• Bin collection days expanded from three days per week to five days per week.

• Bin collections have been standardised across the former Kogarah and Hurstville council areas.

• Illegally dumped waste will be collected within 4 hours and 2 days of notification.

• In summer, public litter bins will be emptied more frequently when parks are busier.

• New collection trucks with advanced safety features will reduce missed bin collections.

• Missed bin collections will now be fixed within 1-2 days, instead of up to 7 days as before.

Georges River Council’s waste collection services include:

• Bin emptying.

• Bin repairs, replacements and deliveries.

• Bulky waste collections.

• ​Illegal dumping collections.

• Public litter bin services.

These are delivered by Veolia on behalf of Council.

You can log your service requests online using Log It / Fix It or call the Waste Hotline on 1800 079 390.

Improved waste collection services will be implemented during 2024/2025.

There will be changes that will require residents direct action. 

Below is a summary of changes ahead or that have already been implemented. More specific questions can be answers can be found in the other sections of the Frequently Asked Questions tabs updated within the page. 
 

Bin Collection Day Changes

Bin Replacement Program

Bulky Waste Collection System Changes

Service Deliverables, Safety and Systems

Other changes implemented in 2024/2025:

• New collection trucks with advanced safety features will reduce missed bin collections.

• Illegally dumped waste will be collected within 4 hours and 2 days of notification.

• In summer, public litter bins will be emptied more frequently when parks are busier.

• Missed bin collections will now be fixed within 1-2 days, instead of up to 7 days as before.