| Log it Fix it Request Type |
What is the purpose of this request? |
| 2D Model and Data Request |
Request Flood Model Data for a specific site in the Georges River LGA, subject to licensing and payment procedures. |
| Abandoned Vehicle |
Report abandoned or unregistered vehicles parked in public spaces for investigation and potential removal. |
| Address Review |
Request to review or confirm property address due to confusion or mail delivery issues, in compliance with NSW regulations |
| Animals - Collection from Vet |
Request for Council to transport impounded dogs or cats to the designated facility, excluding native or non-domesticated animals |
| Animals - Deceased Animal (On Public Land) |
Report deceased animals in public places for removal or owner notification if microchipped |
| Animals - Dog Unattended (Off- Leash & Stray Dogs) |
Report unattended or off-leash dogs in public areas, including roaming or uncontrolled dogs |
| Animals - Nuisance ( On Public Property ) |
Report nuisance animals in public places, such as uncollected dog waste, roaming cats, or unauthorized animals on public land |
| Animals - Nuisance (On Private Property only) |
Report nuisance animals on private property, including dogs, cats, or others, per Council's Keeping of Animals Policy |
| Bin - broken/damaged |
Report broken or damaged council-issued bins for repair or replacement. |
| Bin - contamination and inspections |
Report bin contamination, non-compliance, or request assistance with inspections and bin tagging. |
| Bin - lost/stolen |
Report a lost or stolen bin for replacement by Council’s waste contractor Veolia. |
| Bin - missed collection or partially emptied |
Report a missed or partially emptied bin collection due to non-compliance with collection requirements. |
| Building - Unauthorised Use Other |
Report unauthorized property use or failure to comply with development consent conditions, excluding home businesses that meet SEPP requirements |
| Building Without Consent |
Report building work done without consent that does not meet exempt development requirements under SEPP codes |
| Bushland Maintenance |
Request maintenance for bushland conservation and improvement, including weed control, erosion management, and volunteer opportunities. |
| Change Delivery Address/Email for Debtor Invoice |
Update delivery address or register for eInvoices to receive Sundry Invoices electronically. |
| Change of Details (Rates Notice) |
Request to change postal details for your Rates Notice, ensuring timely delivery of future notices. |
| Damaged/Missing Road Sign |
Report damaged or missing road signs for prompt repair or replacement. |
| Dilapidated Building |
Report dilapidated or derelict buildings posing health, safety, or environmental hazards to the community. |
| Dog Attack |
Report a dog attack, and seek medical assistance or call 000 for serious injuries. |
| Dog Waste Bag Dispenser - Refill |
Request a refill for a dog waste bag dispenser in public areas. |
| Fallen Tree or Branch |
Report fallen trees or branches from public trees on public land for removal within 48 hours. |
| Feedback |
Provide feedback on your interaction with Council and receive a response within 10 business days. |
| Fire Safety |
Report or inquire about fire safety compliance, inspections, and Fire Safety Statements for commercial, industrial, or residential buildings. |
| Food - Poisoning/Hygiene/Cleanliness of Premises Issue |
Report food poisoning, hygiene, or cleanliness issues at food premises for investigation by Council. |
| Footpath Maintenance |
Report trip hazards or maintenance issues with footpaths for immediate safety measures and scheduled repairs. |
| Graffiti Removal |
Report graffiti for removal from public-facing assets, with priority for offensive graffiti within 24 hours. |
| Hazardous/Dangerous Tree |
Report hazardous or dangerous trees posing an immediate risk, such as dead, dying, or unstable trees or limbs. |
| Illegal dumping |
Report illegal dumping of waste on public land, including large items or construction debris. |
| Kerb & Gutter Maintenance |
Report trip hazards or maintenance issues with kerbs and gutters for immediate safety measures and scheduled repairs. |
| Line Marking |
Report issues related to faded, unclear, or missing line markings on roads or parking areas. |
| Nature Strip Maintenance |
Request maintenance or report issues related to overgrown, unsafe, or non-compliant nature strips and verge gardens. |
| New Signage |
Request the installation of new traffic signs to improve safety or provide additional information on road conditions. |
| New Tree |
Request a new street tree planting as part of Council’s annual program to enhance the urban canopy. |
| Non-Compliance with Development Consent |
Report issues related to non-compliance with development consent conditions where Council is the Principal Certifying Authority (PCA). |
| Noxious Weeds (Priority Weeds) |
Report or request assistance for managing Priority Weeds, invasive plants with a detrimental impact on health, the environment, or agriculture. |
| Park Fencing |
Report issues with park fencing, including damage or maintenance needs, with detailed location and descriptions. |
| Park Lighting |
Report issues with park lighting, including location and description of the problem for assessment and action. |
| Parking |
Report illegal parking or parking violations for investigation and potential penalty notices by Council officers. |
| Parking penalty notice photo request or video request |
Request photos or video footage related to a Parking Penalty Notice to review the evidence of the offence. |
| Parks Furniture |
Report issues with park furniture, including damage or maintenance needs, with detailed location and descriptions. |
| Parks Mowing & Gardening |
Report maintenance issues related to mowing, gardening, and park upkeep, including grass, surfaces, and garden care. |
| Playground Equipment Maintenance |
Report issues with playground or exercise equipment, shade sails, and safety surfacing for repairs or maintenance. |
| Pollution - Air/Odour |
Report air or odour pollution issues, including smoke, backyard burning, and odour nuisances from commercial or industrial sites. |
| Pollution - Noise |
Report noise pollution issues, including construction noise, machinery, air conditioners, and other nuisances from residential or commercial sources. |
| Pollution - Water |
Report water pollution issues, including contamination from construction sites, commercial or residential premises, or liquid waste dumping into stormwater drains or waterways |
| Pot Hole or Similar damage |
Report potholes or similar road damage for temporary repairs and further assessment. |
| Printed Waste Calendar |
Request a printed hardcopy of the waste collection calendar to be posted to your address. |
| Public Health - Asbestos (Private Property) |
Report damaged or broken asbestos or asbestos-containing material on private property for Council to assess and address. |
| Public Health - Overgrown Land |
Report overgrown residential or commercial properties that pose health and safety risks due to excessive plant growth or infestations. |
| Public Health - Sewer Issue |
Report sewage issues from residential or commercial properties, or matters related to Sydney Water notifications. |
| Public Health - Skin Penetration and Beauty Salon |
Report concerns related to skin penetration and beauty salons, including hairdressers, tattoo, and piercing services. |
| Public Health - Smoking |
Report smoking-related issues in public places or concerns about tobacco and e-cigarette retailing to NSW Health. |
| Public Health - Waste/Hoarding on Property |
Report waste or hoarding on private property that poses health and safety risks or exceeds specific accumulation criteria for Council action. |
| Public Spaces - Abandoned Article |
Report abandoned items such as bikes, machinery, or miscellaneous articles left in public spaces for potential impounding by Council Rangers. |
| Public Spaces - Unauthorised Use |
Report unauthorized use of public land for private or commercial purposes, such as unapproved skip bins, signage, or activities. |
| Roadside litter |
Report roadside litter or small waste items for Council's cleansing services. |
| Stormwater Drainage between Private neighbouring properties |
Report stormwater drainage issues between private neighboring properties that involve surface water causing potential damage, directed by man-made structures or defective roofing. |
| Stormwater Drainage Enquiry - Development Related |
Request advice on stormwater drainage and disposal related to property development or building in Georges River LGA. |
| Stormwater Drainage Enquiry - Public Easement/Pipe Related |
Request information or approvals for connections or modifications to Council stormwater systems and easements on private property. |
| Stormwater Drainage Maintenance |
Report maintenance issues with Council stormwater drainage assets on public land, including blockages or damage to pits, pipes, or covers. |
| Stormwater Flood Level Enquiry - Development Related |
Request flood level information for development on sites within Georges River LGA, including floor levels, velocity, and hazard categories. |
| Stormwater Flooding |
Report flooding caused by inadequate stormwater drainage on your property or public land. |
| Street Furniture Maintenance |
Report issues with Council-owned street furniture, such as benches or seating, located on public streets. |
| Street Lighting |
Report faults with street lighting to Ausgrid, providing location details and streetlight pole number for repairs. |
| Street/park litter bin - full or overflowing |
Report a full or overflowing street or park litter bin for prompt servicing. |
| Street/park litter bin - missing or damaged |
Report a missing or damaged street or park litter bin for replacement or repair. |
| Sweeping and Cleansing |
Request street sweeping services for safety or hazard issues outside the regular sweeping schedule in the Georges River Council LGA. |
| Swimming Pool & Spa (private) - fencing |
Report non-compliant fencing for private swimming pools and spas or apply for a compliance certificate. |
| Swimming pool and spa (private or commercial) - Unhealthy, green |
Report unhealthy or discoloured private or public swimming pools/spas, including contamination, vermin, or inadequate maintenance. |
| Tree Pruning |
Request pruning of public trees (street trees, park trees) managed by Council. |
| Tree Removal |
Request removal of public trees (street trees, park trees) managed by Council. |
| Tree Vandalism/Damage (including poisoning) on Private land |
Report vandalism or damage to trees on private land, including illegal removal, poisoning, or unauthorized pruning. |
| Tree Vandalism/Damage (including poisoning) on Public Land |
Report vandalism or damage (including poisoning) to public trees on Council-managed land. |
| Unauthorised Use - Boarding House |
Report suspected illegal boarding houses operating without proper consent, registration, or fire safety compliance. |
| Waste - Unit bins - Wheel Out Wheel Back service issues (WOWB) |
Report issues with the Wheel Out Wheel Back (WOWB) bin service for participating unit developments. |
| Weeds Public Land |
Report non-priority weeds on public land such as parks, nature strips, and gutters that may harm the environment. |
| Your General Request |
Submit a general request for issues not listed in other categories. |