We aim to ensure that customers feel satisfied with their experiences with Council. For information about our customer service offer, read our Customer Commitments Fact Sheet.

Phone: (02) 9330 6400.

Email: mail@georgesriver.nsw.gov.au.

Mailing address: PO Box 205, Hurstville BC NSW 1481 Australia.
ABN: 57 789 014 855.

Report an Issue

If you wish to report an issue with Council services, please Submit an Online Service Request.

If you wish to report an injury, please Submit an Injury Report form.

Waste Services

Please call the Waste Hotline on 1800 079 390 to report the following.

Missed, lost, stolen or damaged bins.
Delayed collection services.
Spilt material from a collection service.

The Waste Hotline operates from 8.30am - 5.00pm, Monday to Friday.

Our Customer Service Centres

Customer Service Centres	Address	Opening Times
Georges River Civic Centre	Corner MacMahon and Dora Streets, Hurstville NSW 2220 Australia.	Monday to Friday: 8.30am - 5.00pm.
Clive James Library and Service Centre	Kogarah Town Square, Belgrave Street, Kogarah NSW 2217 Australia.	Monday to Friday: 9.00am - 5.00pm.

Libraries

You can access our services, programs and collections at our five libraries or online at our Libraries webpage. You can also contact the libraries by phone on (02) 9330 6111.

Library	Address	Opening Times
Clive James Library, Kogarah	Kogarah Town Square, Belgrave Street, Kogarah.	Monday to Friday: 9.00am - 8.00pm. Saturday: 10.00am - 5.00pm. Sunday: 10.00am - 5.00pm.
Penshurst Library	630 Forest Road, Penshurst.	Monday to Friday: 10.00am - 6.00pm. Saturday: 10.00am - 5.00pm. Sunday: Closed.
Hurstville Library	Corner Queens Road and Dora Street, Hurstville.	Monday to Friday: 9.00am - 8.00pm. Saturday: 10.00am - 5.00pm. Sunday: 10.00am - 5.00pm.
Oatley Library	26 Letitia Street, Oatley.	Monday to Friday: 11.00am - 6.00pm. Saturday: 10.00am - 1.00pm. Sunday: Closed.
South Hurstville Library	Corner of Short and Allen Streets, South Hurstville.	Monday to Friday: 11.00am - 6.00pm. Saturday: 10.00am - 1.00pm. Sunday: Closed.

Feedback

You can provide us feedback, a compliment, a suggestion or a complaint. To do this, please complete the Customer Contact Us form below.

If you suspect corruption, please fill out the Suspected Corrupt Conduct form.

CUSTOMER CONTACT US FORM

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